The Customer Journey

What do you do when you’re considering going to a new restaurant?

  1. You research “best restaurants near me”.

  2. You compare which looks best based on pictures and customer reviews.

  3. You decide where you go.

New patients research orthodontic practices the same way.

Our Process

1. We Analyze

New Patient Journey success results from 3 factors:

  • Establishing trust quickly

  • Building rapport with quality content

  • Making it simple to schedule

2. We Strategize

According to the analyses, we form a plan that outlines:

  • How to stand out from your competition

  • How to gain more attention

  • How to turn interest into consults

3. We Build

We transform the hospitality and care patients receive in your practice into a trust-building experience that generates appointments. And we make it as easy as possible for them to do so.

4. We Manage

We manage all the development, copywriting, and maintenance, saving you time, money, and stress.

5. We Monitor

We transform your real-time online and practice data into a simple dashboard so you always know what’s working well and where there are opportunities.

6. You Enjoy

You enjoy the benefits of a successful New Patient Journey strategy:

  • More new patients scheduled

  • Shorter sales process

  • More referrals

  • More social proof